Many households of youngsters eligible free of charge faculty foods are experiencing delays of as much as per week for grocery store vouchers, regardless of an improve to the web site liable for handing over them
Beneath a central authority scheme, households in want in England must obtain vouchers price £15 per week in line with kid.
The Edenred web site that runs the scheme used to be rebuilt over the weekend, the Division for Schooling says.
However some faculties say they’re nonetheless suffering to go browsing.
On Tuesday, Danny Sohal, trade and assets supervisor at Chiswick Faculty, in west London, mentioned vouchers the college had ordered on 7 April had in the end been licensed – even supposing no longer but emailed to oldsters.
However its eight April orders had nonetheless no longer been processed.
Makes an attempt to go browsing to the platform had been nonetheless being met with error messages.
And phone queuing occasions had been over an hour.
When his name had in the end been replied, Mr Sohal have been advised the mistake messages had been being despatched to take a look at to restrict site visitors to the website online and make allowance Edenred to paintings during the backlog, which, he added, might be as much as 16 million vouchers.
The Division for Schooling mentioned the website online have been taken down on Thursday for an improve to spice up capability within the face of huge call for.
However orders made previous to that are meant to be processed on Tuesday.
Final week, ministers introduced the scheme would run right through the Easter vacations.
About 1.three million youngsters in England are entitled to unfastened faculty foods and, till the scheme used to be introduced, faculties have been making their very own preparations.
Colleges throughout the United Kingdom had been closed final month to all pupils aside from the youngsters of key staff corresponding to medical doctors, nurses and supply drivers, some prone youngsters and the ones with extra severe particular instructional wishes.