At the antitrust listening to on Capitol Hill this afternoon, Jeff Bezos confronted some difficult questions from lawmakers, specifically Democratic representatives Lucy McBath of Georgia and David Cicilline of Rhode Island, either one of whom forced the Amazon CEO to listen to firsthand stories from small-business house owners who say they have been unceremoniously beaten underneath the load of Amazon’s huge sellers’ platform.

In one instance, Cicilline recounts the tale of a vendor who made a excellent dwelling on Amazon’s platform till the corporate allegedly began promoting a copycat model of its best product at a cheaper price. The tale echoed what’s a commonplace criticism amongst sellers: that Amazon’s market is just too large to forget about, or even its competition have to perform inside of its ecosphere.

“We referred to as it Amazon heroin,” Cicilline quotes the vendor as having stated. “Amazon strings you alongside for some time, as it feels so excellent to get that paycheck each week.”

Perhaps probably the most emotional second got here from McBath, who performed a clip from a bookseller who claimed to be delisted from Amazon and not able to get the corporate to reply to queries. “Mr. Bezos, I’m going to shut via giving the bookseller the chance to in any case be heard via you,” McBath stated ahead of taking part in the clip.

Throughout, Bezos was once deferential to the lawmakers however company in his statement that remoted anecdotes don’t paint a complete image of Amazon’s dating with sellers. “I don’t settle for the basis of your query,” he stated a couple of occasions. “That’s now not how we perform the enterprise.”

The exchanges have been extra noteworthy for his or her taste than substance. Bezos hasn’t ever seemed in entrance of Congress ahead of, and seeing him within the sizzling seat looks like a unprecedented second of public responsibility for an in a different way untouchable titan, even one that can be significantly wealthier ahead of the day is thru. Just if you have been questioning: While Bezos was once squirming, Amazon stocks rose greater than 1%.

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