Reiterating our Use Restrictions Policy


The assault on the USA Capitol, and next threats of violence surrounding the inauguration of the brand new US management, has moved us to replicate and reacquaint ourselves with the truth that alternatively excellent the maker’s intentions, era can enlarge the power to motive nice hurt.

This contains us and our merchandise at Basecamp. Therefore, we really feel a moral legal responsibility to counter such hurt. Both when it comes to coping with cases the place Basecamp is used (and abused) to additional such hurt, and to state unequivocally that Basecamp isn’t a protected haven for individuals who need to devote such hurt.

Our full Use Restriction Policy outlines a number of kinds of use which might be no longer approved, together with, however no longer restricted to:

  • Violence, or threats thereof: If an task qualifies as violent crime within the United States or the place you reside, you would possibly not use Basecamp merchandise to devise, perpetrate, incite, or threaten that task.
  • Doxing: If you’re the use of Basecamp merchandise to proportion different peoples’ non-public private knowledge for the needs of harassment, we don’t need the rest to do with you.
  • Child exploitation, sexualization, or abuse: We don’t tolerate any actions that create, disseminate, or in a different way motive kid abuse.
  • Malware or adware: Code for excellent, no longer evil. If you’re the use of our merchandise to make or distribute the rest that qualifies as malware or adware — together with faraway consumer surveillance — begone.
  • Phishing or in a different way making an attempt fraud: It isn’t ok to lie about who you’re or who you associate with to thieve from, extort, or in a different way hurt others.

Any reviews of violations of those highlighted restrictions, or any of the opposite restrictions found in our phrases, will lead to an investigation. This investigation may have:

  • Human oversight: Our interior abuse oversight committee contains our executives, David and Jason, and representatives from more than one departments around the corporate. On uncommon events for specifically delicate eventualities, or if legally required, we might also search recommend from exterior mavens.
  • Balanced duties: We have a duty to give protection to the privateness and protection of each our consumers, and the folks reporting problems to us. We do our easiest to steadiness the ones duties right through the method.
  • Focus on proof: We base our choices at the proof to be had to us: what we see and listen to account customers say and do. We report what we follow, and ask whether or not that proof issues to a limited use.

While some violations are flatly evident, others are subjective, nuanced, and hard to adjudicate. We give every case good enough time and a spotlight, commensurate with the violation, criticality, and severity of the fee.

If you’re conscious about any Basecamp product (Basecamp, HEY, Backpack, Highrise, Ta-da List, Campfire) getting used for one thing that will violate our Use Restrictions Policy, please tell us via emailing and we will be able to examine. If you’re no longer 100% positive, record it anyway.

Someone on our crew will reply inside of one trade day to assist you to know we’ve begun our investigation. We will even assist you to know the result of our investigation (until you ask us to not, or we’re no longer allowed to beneath regulation).

While our use restrictions are complete, they are able to’t be exhaustive — it’s conceivable an offense may just defy categorization, provide for the primary time, or light up an ethical dilemma we hadn’t but thought to be. That mentioned, we are hoping the overarching spirit is apparent: Basecamp isn’t to be harnessed for hurt, whether or not psychological, bodily, private or civic. Different issues of view — philosophical, non secular, and political — are welcome, however ideologies like white nationalism, or hate-fueled actions anchored via oppression, violence, abuse, extermination, or domination of 1 team over any other, is probably not approved right here.

If you, or the task to your account, is in the end present in violation of those restrictions, your account is also closed. An enduring ban from our products and services might also consequence. Further, as a small, privately owned unbiased trade that places our values and moral sense forward of expansion in any respect prices, we reserve the best to disclaim provider to someone we in the end really feel uncomfortable doing trade with.

Thank you.

For additional reference, our complete record of phrases are to be had right here:


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