We’ve refreshed our policies – Signal v. Noise

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Spring is rising in the United States and as a part of our corporate spring cleansing, we took a peek at our product insurance policies, spotted some cobwebs, and were given out the duster.

But even so rewriting sections to be extra readable, we made 4 substantive adjustments:

1. We’ve consolidated our insurance policies throughout all merchandise owned and maintained via Basecamp, LLC.
That comes with all variations of Basecamp, Highrise, Campfire, Backpack, and the approaching HEY. This modification most commonly impacts our legacy software shoppers, bringing their (stale) phrases and privateness insurance policies up-to-date.

2. We’ve added extra main points to our privateness coverage.
Our shoppers deserve so that you can simply and obviously perceive what information we accumulate and why. We’ve restructured and fleshed out our privateness coverage to just do that, whilst additionally including extra main points for your rights in regards for your data. Simply as necessary are the issues that haven’t modified: that we take the privateness of your information critically; that we don’t, have now not, and not will promote your information; and that we take care to now not accumulate delicate information that aren’t important.

3. We’ve offered a Use Restrictions coverage. We’re proud to assist our shoppers do their absolute best paintings. We additionally acknowledge that generation is an amplifier: it could possibly allow the useful and the dangerous. There are some functions we staunchly stand in opposition to. Our Use Restrictions policy fleshes out what was once a rather imprecise clause in our Phrases of Provider, obviously describing what we believe abusive utilization of our merchandise. As well as, we outline how we investigate and resolve abusive usage, together with the foundations of human oversight, balanced obligations, and concentrate on proof that information us in investigations.

4. We’ve adjusted how you’ll know about coverage adjustments.
In 2018, we open-sourced our insurance policies via publishing them as a public repository on Github. One of the vital great issues about this repository is it tracks all of the revisions we make in our insurance policies so you’ll see what modified, when, and why. For example, you’ll see every change we made to our insurance policies on this refresh. You too can make a decision whether or not you wish to have to get an e mail notification when adjustments are made via watching the repository. We’ll even be pronouncing any substantive adjustments right here on SvN; should you want e mail updates, you’ll subscribe here.

As all the time, shoppers can all the time succeed in us at support@basecamp.com with questions or tips about our insurance policies. You’ll be able to additionally open an issue in our insurance policies repository should you’d love to give a contribution! 

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